How to default to Customer By 'Account' instead of Customer By 'Organization' in the Search form? (Doc ID 1384546.1)

Last updated on JANUARY 25, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Goal


When in the Collections Agent User Interface,  click on Find (Flashlight). Customer Search window opens and Customer By defaults to 'Organization'.   How can you default to Customer By 'Account' instead of Customer By 'Organization'?


Solution

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