TeleService: Tasks - Scheduled Start Date and End Date are Mandatory
(Doc ID 1384637.1)
Last updated on SEPTEMBER 22, 2021
Applies to:Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
Q1: When Scheduled Start Date is entered for a Task, the application asks the user to enter the Scheduled End Date as well.
If either is entered, when trying to save the user gets the following message: "Please enter both the start date and end date."
Q2: How to make Scheduled Start Date and Scheduled End Date mandatory when Task Status is changed to 'Assigned'?
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