My Oracle Support Banner

TeleService: Tasks - Scheduled Start Date and End Date are Mandatory (Doc ID 1384637.1)

Last updated on SEPTEMBER 22, 2021

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Q1: When Scheduled Start Date is entered for a Task, the application asks the user to enter the Scheduled End Date as well.
       If either is entered, when trying to save the user gets the following message: "Please enter both the start date and end date."

Q2: How to make Scheduled Start Date and Scheduled End Date mandatory when Task Status is changed to 'Assigned'?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.