Open Lines Listing Returns No Data From Actions - View Open Lines Listing (Doc ID 1384824.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Advanced Collections - Version: 12.1.3 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.
IEXOPLIN.fmb

Symptoms

Using Collections Agent responsibility
query your customer for whom you have Open invoices
click on Actions->View Open Lines Listing nothing shows in form IEXOPLIN,
not even if you use the option for ALL, nothing shows. Changing the From date and To date, still nothing shows.

However, if you are in the Accounts Tab, you can click View Open Lines Listing and the results return as expected.

Cause

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