My Oracle Support Banner

HR Self Service Creating Multiple Payment methods (Doc ID 1384885.1)

Last updated on FEBRUARY 24, 2019

Applies to:

Oracle HRMS (US) - Version 11.5.10.2 and later
Oracle Payroll - Version 11.5.10.2 and later
Oracle HRMS (Canada) - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

In Payroll Self Service, find that when a SS payment method is changed, it created a payment method in PUI with 100.00 Percent.

So, Multiple payment method's exist, all at 100.00 percent.




Steps to Reproduce:
The issue can be reproduced at will with the following steps:


1. Change a payment method for an employee via Self service
2. After change go to PUI and see 2 payment methods both with 100%

- Direct deposit type: Nacha Priority: 1 percentage: 100.00
- Check type: Check Priority: 2 percentage: 100.00

Due to this issue, PUI is not showing the correct percentages and it is hard to know what the correct percentage is.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.