Order/Invoice Summary Report OEXOEIOS performance due to reads against RA_CUSTOMER_TRX_LINES_ALL (Doc ID 1384933.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Reporting & Business Analysis

ACTUAL BEHAVIOR
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Performance issue with Order/Invoice Summary Report. Some of the Requests are taking nearly 5 hours to complete

EXPECTED BEHAVIOR
-----------------------
Request for Order/Invoice Summary Report should complete in reasonable time

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit Request 'Order/Invoice Summary Report'
2. Note that some of the Requests take about 5 hours to get completed

Cause

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