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Weight And Volume Not Updated in Order Base Line Following and Update. (Doc ID 1385195.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 6.2.3 and later   [Release: 6.2 and later ]
Information in this document applies to any platform.

Symptoms

On OTM version 6.2.3 if you do not supply the weights and volumes with the order OTM can be set for these values to be calculated on the known figures taken from the item definition.
If a quantity modification is made via interface, OTM does not update the weight and volume on the Order Line or Order Base to reflect the quantity change.

EXPECTED BEHAVIOR
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Expect the values for weight and volume, to be recalculated following the quantity change.

STEPS
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The issue can be reproduced at will with the following steps:

1. Create and order in OTM via integration, the weights and volumes are not passed but are created using known data from the linked items.

2. Pass in to OTM an update to alter the quantities.

3. Note the weights and volumes are not updated.

Cause

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In this Document
  Symptoms
  Cause
  Solution

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