Non-Recurring Element Entries Are Not Being Removed When Option Is Changed Or Life Event Voided (Doc ID 1385643.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms


On : 11.5.10.2 version, Oracle Advanced Benefits


The non-recurring element entries are not being Removed when voided the LE or changing one option to another.

Steps to reproduce:
The issue can be reproduced at will with the following steps:

1. Added a new plan for HSA Medical and HSA Fund.
2. Created non-recurring standard rate to capture initial ER contribution.
3. During Open LE, if employee picks one option and then changes to another option within the same plan, or if the Open is voided and restarted, the old non-recurring element stays on element entries and changes it's end date from 1-jan-2012 to 31-dec-2011.
4. Can't delete the wrong element from element entries because it is attached to a standard rate.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms