Debrief Error: API Programming Error (Validate_Charge_Details): The value <Value> for parameter <Parameter> is invalid (Doc ID 1385873.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle Field Service - Version 11.5.10.2 and later
Oracle Depot Repair - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When submitting the debrief charges on the Debrief / Field Service Report, the following error occurs.

Error:

API Programming Error (Validate_Charge_Details): The value "nnnn" for parameter Bill_to_Contact_Id is invalid.
 -or-
API Programming Error (Validate_Charge_Details): The value "nnnn" for parameter Ship_to_Contact_Id is invalid.


Steps:

1. Create a contract.
2. Run: Update Unit Maintenance plan, Build Unit Effectivities, Generate Service request and tasks to create service requests.
3. Create a repair order
4. Enter and submit debrief.

Due to this issue, users cannot submit the debriefs for their repair order tasks.

Cause

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