Unable To Submit / Book Order- ASO, IBE or ONT: Order Level Sales Credit Total Must Equal 100% (Doc ID 1386533.1)

Last updated on MAY 31, 2016

Applies to:

Oracle iStore - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

--Problem

Unable to submit/ book order without adding a salesperson in the Salesperson field in Order Management or Unable to submit/ book an order at all through ASO or IBE due to the following error


--Error

Order-level sales credit total () must equal 100%.
Salesperson is required on a booked order.
There is an error in order submission

Cause

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