R12: Unable to cancel Payment Request invoice type created from iSupplier portal and rejected by the approver
(Doc ID 1386588.1)
Last updated on OCTOBER 08, 2014
Applies to:Oracle Payables - Version 12.0.1 and later
Information in this document applies to any platform.
OA release 12 - Invoice Cancel & Discard
Invoices that are created via Payment Request functionality (iSupplier) and rejected by approver do not show an option to cancel with Action button.
**Steps to reproduce:
1) Invoice Approval enabled. Log on to Responsibility with Payment Request functionality.
2) Create an Invoice and Submit
3) Log on with Approvers ID
4) Reject the invoice.
5) Query the invoice in Payables Invoice Workbench.
6) Click on Action button to Cancel invoice. Cancel option is greyed out. Inability to cancel invoice hinders the ability to close the period.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!