NullPointerException Error When Attempting to Notify Contact In A Tracking Event Agent (Doc ID 1386702.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 6.1.0 to 6.2.5 - Release: 6.1 to 6.2
Information in this document applies to any platform.

Symptoms


A Tracking Event Agent uses the action Match to Shipment. When this fails to find a match for a shipment where the Minimum Number of matches is non-zero, the following error is encountered, if the Error Handler is used.

java.lang.NullPointerException
at glog.server.workflow.notify.LifetimeEventDOM.setErrorCode(LifetimeEventDOM.java:94)
at glog.server.workflow.notify.LifetimeEventDOM.getDocument(LifetimeEventDOM.java:71)
at glog.server.workflow.notify.tracking.TrackingEventDOMBuilder.getDOM(TrackingEventDOMBuilder.java:35)
at glog.server.workflow.notify.impl.DomDataGenerator.getDocument(DomDataGenerator.java:71)
at glog.server.workflow.notify.impl.DomDataGenerator.generate(DomDataGenerator.java:38)
at glog.server.workflow.notify.RouterWithTransformation.routeNonConsolidated(RouterWithTransformation.java:80)
at glog.server.workflow.notify.RouterWithTransformation.route(RouterWithTransformation.java:30)
at glog.server.workflow.notify.NotifyBundle.send(NotifyBundle.java:84)
at glog.server.workflow.notify.Notify.send(Notify.java:108)
at glog.server.workflow.notify.Notify.send(Notify.java:99)
at glog.server.agent.utility.AbstractNotify.execute(AbstractNotify.java:73)
at glog.server.agent.ActionWorkflow.execute(ActionWorkflow.java:50)
at glog.server.workflow.WorkflowSessionBean.execute(WorkflowSessionBean.java:64)
at glog.server.workflow.WorkflowSessionServerSideEJBWrapper.execute(WorkflowSessionServerSideEJBWrapper.java:38)
at glog.server.workflow.WorkflowSessionServerSideEJBWrapper_61kh96_EOImpl.execute(WorkflowSessionServerSideEJBWrapper_61kh96_EOImpl.java:353)
at glog.server.workflow.WorkflowManager.execute(WorkflowManager.java:353)
at glog.server.workflow.Trigger.trigger(Trigger.java:122)
at glog.util.event.MemoryEventQueueRunnable.processEvent(MemoryEventQueueRunnable.java:142)
at glog.util.event.MemoryEventQueueRunnable.run(MemoryEventQueueRunnable.java:96)
at glog.util.event.EventThread.run(EventThread.java:87)
at java.lang.Thread.run(Thread.java:619)

Cause

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