Unable To See Grade Details For Employee Under The Salary Tab In Self Service

(Doc ID 1386814.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Manager,HR Views,Emp Directory

Managers would like to see grade step data under the SSHR function 'My Employee Information', currently the page only shows the salary assigned - despite implementing the personalizations from Metalink ID 1314013.1

Should be able to see greater grade step data (as in the Core OAF page).

The issue can be reproduced at will with the following steps:
1. Manager SSHR
2. My Employee Information
3. Choose employee 'Hazel Gregory'
4. Click on Salary tab and show(+) icon
5. Only salary is displayed, all grade step details are empty.

The issue has the following business impact:
Due to this issue, users cannot see Grade data in SSHR.


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