Unable To See Grade Details For Employee Under The Salary Tab In Self Service (Doc ID 1386814.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


On : 12.1.3 version, Manager,HR Views,Emp Directory

ACTUAL BEHAVIOR
---------------
Managers would like to see grade step data under the SSHR function 'My Employee Information', currently the page only shows the salary assigned - despite implementing the personalizations from Metalink ID 1314013.1

EXPECTED BEHAVIOR
-----------------------
Should be able to see greater grade step data (as in the Core OAF page).

STEPS
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The issue can be reproduced at will with the following steps:
1. Manager SSHR
2. My Employee Information
3. Choose employee 'Hazel Gregory'
4. Click on Salary tab and show(+) icon
5. Only salary is displayed, all grade step details are empty.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see Grade data in SSHR.

Cause

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