Performance Issues Searching In The Repair Order Form (Doc ID 1386852.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Depot Repair - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
CSDREPLN.fmb 12.0.171.12010000.53


Symptoms

Find that when querying the Repair Order Number or Service Request Number in the Repair Order screen, it takes an unacceptable time for the first query.

The issue can be reproduced at will with the following steps:
1. Depot Repair Manager Responsibility
2. Navigate to Depot Repair =>> Repair Order =>> Find Repair Orders
3. Query SR (which took > 30 seconds for the first query)
4. The same for RO

Cause

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