Transactions Workbench Error: This Action Has Been Blocked ...Error When Adjusting an Invoice in AR (Doc ID 1387335.1)

Last updated on JUNE 20, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
*** Checked for relevance on 15-Oct-2013 ***
Form:ARXTWMAI.FMB - Transactions


Symptoms

Attempting to adjust an invoice and receive the following error:

This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services

Responsibility:  Receivables Manager
Navigation:  Transactions > Transactions Summary > Query for the Invoice Number to Adjust
Click on Adjust button

This happens for only one invoice.

FND DEBUG LOG shows that the system is creating a one-sided entry; a debit amount and no credit amount.:

Set_Adj_CCID: adj_code_combination_id
ARP_BALANCE_CHK.CHECK_ADJ_BALANCE (+)
ARP_BALANCE_CHK.CHECK_ADJ_BALANCE - OUT_OF_BALANCE
Adjustment_id = 204218
Amount Debit = 77.29
Amount Credit = 0
Acctd Amount Debit = 77.29
Acctd AmountCredit = 0
ARP_BALANCE_CHK.Check_Precision (+)
p_amount 77.29
p_actual_amount 77.29
p_FunctionalCurrency 77.29
Application amount precision matches with FND currency precision
ARP_BALANCE_CHK.Check_Precision (-)
ARP_BALANCE_CHK.Check_Precision (+)
p_amount 0
p_actual_amount 0
p_FunctionalCurrency 0
Application amount precision matches with FND currency precision
ARP_BALANCE_CHK.Check_Precision (-)
This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services

Cause

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