R12 Separate Remittance Advice Email Unreadable Output (Doc ID 1387540.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payments - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

On Applications R12.0.6 :
After running the request IBY_FD_SRA_FORMAT module: Send Separate Remittance Advices the email send to suppliers is unreadable. Instead of a readable html only an E is shown in the message.

-- Expected Behavior
Expect readable output of Separate Remittance Advice


-- Business Impact
The issue has the following business impact:
Due to this issue all remittance advice have to be send manually to the supplier. If this solution works fine this saves a lot of time for our Payables Department which is desirable.

Cause

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