Troubleshooting Oracle BI Publisher Enterprise 11g (Doc ID 1387643.1)

Last updated on AUGUST 23, 2023

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.1.1.3.0 to 11.1.1.9.x [Release 11.1]
Information in this document applies to any platform.

Purpose

The purpose of this document is to provide a comprehensive troubleshooting guide for Oracle BI Publisher Enterprise 11g. In case you're using Oracle BI Publisher 10g (10.1.3.4.x) then please refer to <document 412232.1> Troubleshooting Oracle BI Publisher Enterprise 10g.

Troubleshooting Steps

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In this Document

Troubleshooting Steps

1. Introduction

2. Technology Stack: High Level Overview

3. Data Gathering - The Purpose of Debug Files

4. Identify the installed version of Oracle BI Publisher Enterprise 11g

4.1 ... using View Page Source

4.2 ... using Javascript

5. How to obtain the Oracle BI Publisher Enterprise application log file?

6. How to Enable Debug for Oracle BI Publisher Enterprise 11g

Option 1: Increase Log Level State for Oracle BI Publisher Enterprise

Option 2: Enabling XDO debug

7. Alternative method(s) of gathering log files

Remote Diagnostic Agent

Logging Custom WLST Commands

8. Gathering Log Files of Integrating Products (OBIEE, ...)

9. Troubleshooting Memory Leaks

10. Valuable Self-Service Resources

11. Community Discussions

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