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Chargeback Accounting Incorrect For Multiple Balancing Segments (Doc ID 1387747.1)

Last updated on JULY 10, 2020

Applies to:

Oracle Receivables - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

Attempting to create a new chargeback using the newly created Chargeback Receivable Type that is set up with GL Account Activity as 054.xxxx.xxxxx.xxxxx.xxxxxx.xxxx from the receipt application screen.

The correct Receivable Account is used on the subsequently created chargeback transaction, but the Revenue Account is set as 053.xxxx.xxxxx.xxxxx.xxxxxx.xxxx

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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