My Oracle Support Banner

Chargeback Accounting Incorrect For Multiple Balancing Segments (Doc ID 1387747.1)

Last updated on DECEMBER 03, 2018

Applies to:

Oracle Receivables - Version: 11.5.10.2 to 12.1.3 - Release: 11.5.10 to 12.1
Information in this document applies to any platform.

Symptoms

Attempting to create a new chargeback using the newly created Chargeback Receivable Type that is set up with GL Account Activity as 054.0000.12210.00000.000000.0000 from the receipt application screen.

The correct Receivable Account is used on the subsequently created chargeback transaction, but the Revenue Account is set as 053.0000.12210.00000.000000.0000.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
  Symptoms
  Cause
  Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.