Chargeback Accounting Incorrect For Multiple Balancing Segments (Doc ID 1387747.1)

Last updated on AUGUST 20, 2015

Applies to:

Oracle Receivables - Version: 11.5.10.2 to 12.1.3 - Release: 11.5.10 to 12.1
Information in this document applies to any platform.

Symptoms

Attempting to create a new chargeback using the newly created Chargeback Receivable Type that is set up with GL Account Activity as 054.0000.12210.00000.000000.0000 from the receipt application screen.

The correct Receivable Account is used on the subsequently created chargeback transaction, but the Revenue Account is set as 053.0000.12210.00000.000000.0000.

Cause

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