Oracle Daily Business Intelligence Shows Blank E-Mail Output
(Doc ID 1387843.1)
Last updated on NOVEMBER 11, 2023
Applies to:
Oracle E-Business Intelligence - Version 12.0.6 to 12.2 [Release 12.0 to 12.2]Information in this document applies to any platform.
Symptoms
Daily Business Intelligence (DBI) is working and the dashboard appears without problem. You select to email the dashboard. You enter a valid email address and send it. The email goes out and is received. When the email is opened it shows:
View Live dashboard is a link to take the reader to the EBS instance to display the dashboard. There is also a message.html file attached. The file is 1kb and contains the null and View Live dashboard messages. The message.html file should contain a screenshot of the dashboard at the time that the email was sent. The recipient should be able to see the dashboard without going back into E Business Suite.
Changes
New SSL certificates were added but are not being found.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |