Tax Calculation Issues: City Tax Not Calculating When Address has Zip+4 Postal Code (Doc ID 1387981.1)

Last updated on SEPTEMBER 12, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

System is not calculating tax for certain cities when using Zip+4 format on the customer address. 

Investigation shows that GET_ZONE api not returning zone with extended to-range zipcode.  When Location has postal_code in zip+4 format and geography ranges information is in zip format and location has geography_to value in first 5 digits of postal_code then get_zone API is not returning zone information.

Cause

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