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Unable To Search For Parts In Field Service Wireless (Doc ID 1388326.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Field Service - Version 12.1.3 and later
Oracle Spares Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to search for parts in Field Service Wireless no parts are found.

ERROR
-----------------------

'No records are found that satisfies your search criteria. Please search again.'



The issue can be reproduced at will with the following steps:
1. Login to FS Wireless.
2. Select Search parts.
3. Find that it is not possible to find the part.

Changes

Upgrade from 11.5.10  to 12.1.3.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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