Ship_from_org_id Is Updated During Order Booking
(Doc ID 1388785.1)
Last updated on SEPTEMBER 05, 2019
Applies to:
Oracle Order Management - Version 12.1.2 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.2 version, Transaction Booking
ACTUAL BEHAVIOR
---------------
Create an order. Enter a Non-SMC (ship model complete) model line. Change warehouse
to 84 on one of the model lines. When booking the order, the warehouse (SHIP_FROM_ORG_ID) changes from 84 (correct) back to 87 (incorrect).
EXPECTED BEHAVIOR
-----------------------
Expect the SHIP_FROM_ORG_ID not to be automatically changed at booking.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
EXPECTED BEHAVIOR
-----------------------
Expect the SHIP_FROM_ORG_ID not to be automatically changed at booking.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1)Turn off any ship/arrival set defaulting and enter a non-SMC
model on the line.
model on the line.
2)Configure the model and save the changes.
3)Change the warehouse on one of the included items so that it is
different than the one on the top model.
different than the one on the top model.
4)Book the order and confirm that the schedule ship date has been
populated for all lines.
populated for all lines.
5)Verify that the changed warehouse on the included item line is
retained.
Problem also occurs when using OE_ORDER_PUB.PROCESS_ORDER.
retained.
Problem also occurs when using OE_ORDER_PUB.PROCESS_ORDER.
Cause
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In this Document
Symptoms |
Cause |
Solution |