How to Troubleshoot Error "No eligible delivery for the DSNO" (Doc ID 1388833.1)

Last updated on JANUARY 30, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.
Checked for currency 30-Jan-2017

Goal

DSNO files are not being sent to some customers. When Interface Trip Stop or the DSNO resend request is run,  see the following error:

PROCESSING DSNO IN TRIP STOP xxxxx
CHECKING EDI INSTALLATION STATUS
EDI INSTALLED: YES
DSNO PROFILE: ENABLED
NO ELIGIBLE DELIVERY FOR THE DSNO
TERMINATING PROGRAM




Solution

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