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500 Internal Server Error Causes Performance Issues in Compensation Workbench (Doc ID 1389111.1)

Last updated on DECEMBER 21, 2017

Applies to:

Oracle Compensation Workbench - Version 11.5.10 to 12.1 HRMS RUP4 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

When generating Employee Compensation Statements, if more than 40 statements are run, a 500 Internal Server Error is thrown.

It should be possible to run Employee Compensation Statements without getting this error.

The issue can be reproduced at will with the following steps:

1. Go to Compensation Workbench for Administrators to access the application.
2. Select Employee Compensation.
3. Submit Request for employees.

 

Cause

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