500 Internal Server Error Causes Performance Issues in Compensation Workbench
(Doc ID 1389111.1)
Last updated on JULY 18, 2022
Applies to:
Oracle Compensation Workbench - Version 11.5.10 to 12.1 HRMS RUP4 [Release 11.5.10 to 12.1]Information in this document applies to any platform.
Symptoms
When generating Employee Compensation Statements, if more than 40 statements are run, a 500 Internal Server Error is thrown.
It should be possible to run Employee Compensation Statements without getting this error.
The issue can be reproduced at will with the following steps:
1. Go to Compensation Workbench for Administrators to access the application.
2. Select Employee Compensation.
3. Submit Request for employees.
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- Internal Server Error is thrown after running between 25 - 40 statements.
- It will take days to finish printing the statements.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |