My Oracle Support Banner

Cannot Use Same Transfer LPN in WMS Mobile Load Page When Performing Pick Transactions, Lines Are Getting Split Unexpectedly With Quantity of 1 (Doc ID 1389375.1)

Last updated on JULY 08, 2020

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.


When performing a pick load task in WMS Mobile for a sales order line, the task and the related sales order line get split with no apparent reason.

The problem has been reported with the example of a one line sales order. There is 10 on hand and available for the ordered item in a single locator, and ordered quantity is 2.

-- Expectation
Expect not getting the task and the sales order line split.

-- Steps
1. Get a quantity of 10 on hand and available for an item into a single locator.
2. Create and book a one line sales order for this item with ordered quantity=2.
3. Release the sales order.
4. Query the order in WMS Control Board.
See one task is pending with quantity=2
5. Log on to WMS mobile
Go to Tasks : Directed Tasks : Outbound : Order Picking
6. In Load page:
Confirm the data and select Done
See "Xfer LPN" defaults to the value in "Cont Id" field at the top (Lpn)
Press Enter key
See the Load page appears again but this time the field "Xfer LPN" is empty / blank
(Re-)enter the "Xfer LPN"
See the task can now be loaded and dropped
Select "Load and Drop" option
7. In Drop page:
Confirm the destination (staging) subinventory and locator
Leave "Drop LPN" field blank / empty
Select Done
8. In Ship Confirm page:
See the following:
Req Qty: 1
Picked: 1
Ship Qty: 1 (defaulted)
** Here is the issue: Req Qty=1 and Picked=1 whereas ordered quantity is 2.
Select "Next Line" option
Second line is shown in Ship Confirm page with the same data except the "Line Num" which is a new one




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.