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Receipts Workbench - Performance Issue When Customer Field is Updated (Doc ID 1389494.1)

Last updated on FEBRUARY 15, 2019

Applies to:

Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Attempting to change the customer name on a receipt takes several minutes to update customer fields.


Steps to Reproduce:

Responsibility: Receivables Manager
Navigation
: Receipts > Receipts

  1. Query any receipt
  2. Change customer name

 

This is the problematic SQL statement:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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