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Seeded Service Contracts BPA Supplementary Data Source Does Not Print OKS Usage (Doc ID 1389626.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


On : 12.1.2 version, Contracts Billing/Termination

ACTUAL BEHAVIOR
---------------
In Bill presentment architecture (using the Supplementary Data Source of Oracle Service Contracts) Interactive Preview of Invoices is not showing the usage lines. But service lines are being shown properly.

EXPECTED BEHAVIOR
-----------------------
Expected to see the usage lines as well in the interactive preview of invoices.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (R) Account Receivables.
2. (N) Transactions.
3. Query for a invoice with INTERFACE_LINE_CONTEXT = OKS_CONTRACTS and INTERFACE_LINE_ATTRIBUTE9=Usage.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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