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Items In iProcurement With Zero Quantity On Hand Are Incorrectly Sourcing From External (Doc ID 1389958.1)

Last updated on APRIL 04, 2019

Applies to:

Oracle iProcurement - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When the stock on hand quantity is zero for an inventory item, instead of sourcing it from sub inventory system sources from supplier. The system forces the purchase from external suppliers instead of raising internal orders that go on back order.

EXPECTED BEHAVIOR
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Expect to source from subinventory when stock on hand quantity is zero.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into iProcurement and search for an item.
2. Click on the 'Click here to select a source.' hyperlink.
3. From the 'Select Item Source' page, the application defaults to the internal source option as the stock on hand is > 0.
4. Change the stock on hand from 10 to 0 and repeat steps 1 - 3.
The application defaults to the external source option.

Cause

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In this Document
Symptoms
Cause
Solution
References


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