This document outlines the steps for setting up a customer tax exemption in Release 12 E-Business tax.
Note: In some countries (Canada, Europe, etc) the best practice calls for defining an "Exempt" tax status with one or more exempt tax rate codes under the status. In these cases the "Exemption" feature discussed throughout this note is not used and instead tax rules are defined to determine when or if the "Exempt" status and rate are applied to a transaction.
Explanation of steps required to create a tax exemption for a customer or customer site in release 12 E-Business Tax.
This Document does not address tax exceptions. Tax exceptions let you define a special rate for specific products but for all customers while exemptions are more specifically applied to an individual customer. Refer to the Tax Implementation Guide for more on Tax Exceptions.
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