Changes to Flexible Spending Accounts are Calculated Incorrectly for Element Entries in R12 (Doc ID 1390117.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms


On : 11.5.10.2 and higher version, Oracle Advanced Benefits

After processing a Coverage change for the FSA plan, the rates show correctly in Benefits, but are not calculated correctly in the element entries.

Steps to Reproduce:


The issue can be reproduced at will with the following steps:
1. Process a life event for the employee. This life event allows the employee to change their FSA coverage amount.
2. Update FSA coverage amount, and save the record.
3. Review new rates in the Enrollment Results form, rates are correct.
4. Review new rates in Element Entries. These rates are not being adjusted to include the contribution amounts in previous pay periods.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms