Associate Earnings Line Amount and Available Amounts are Not Correct once Line Amount is Updated. (Doc ID 1390197.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

A) Associate Earnings - Line Amount and Available Amounts are incorrect once amount is updated.
B) The Association Line amount was not displaying properly when we are  checking the association in ORDER view

The amounts displayed as associated post updating is not the same as the line amounts entered by the user against the available accrual/adjustments lines.

Error

The summation of Associated Earnings Amount must be smaller than the Claim Line Accounted Amount.

Steps to Reproduce

  1. Responsibility: Oracle Trade Management user
  2. Navigation: Claim
  3. Drill down into DED1234 : Amount: 100
  4. Associate Earnings > Offer: AMER1234
    • Amount: -600
    • Available Amount: -2500 
  5. Enter LineAmount: -50
    • Amount: -600
    • Available Amount: -2400 ( this is incorrect)
    • Line amount:-50
  6. Summary View Change to Order > Search
  7. First Line:
    • Amount: 0.00
    • Available Amount: -2132.72
    • Line amount: -50
  8. Second Line:
    • Amount: -600
    • Available Amount: -267.28
    • Line Amount: -5.45 (This is incorrect)
  9. Associate earnings line amount and Available amounts are not updated properly and do not show correct amounts.



Changes

 

Cause

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