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Pricing Attributes Form is not Editable for Terminated Lines in Service Contract (Doc ID 1390383.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Pricing attributes are not editable for terminated Covered Products in a Service Contract.

Expected Behavior:
Pricing Attributes should be editable as in 11.5.10.

Steps:
1. Responsibility: Service Contracts manager
2. Navigation: Launch Contracts
3. Search for an active contract and open in Authoring form
4. Terminate sub line (Covered Product)
5. Open the contract for update
6. Open Actions -> Pricing Attributes form for the terminated sub line
7. None of the fields in the form are editable

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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