In R12, Account Detail Returns All Customers and not Just the Specific Customer that was Searched

(Doc ID 1391058.1)

Last updated on APRIL 03, 2015

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


In R12, the user goes into Receivables > Account Details and searches for a specific account, the Account Detail form appears with that account data, then they do F11 on that form and put in a different Status and all accounts with that status appear and not just the current account they are working on.

In 11i, the form will return the data for the new Status for the specific account that was originally queried.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms