Recalculating FSA Life Events After Open Enrollment During Mid Year (Doc ID 1391234.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 version of Oracle Advanced Benefits,

When attempting to process a mid year change for an employee that triggers a Salary Change Life Events that moves employee from one Payroll to another, when the Salary Change life event has been processed, the FSA rates are correct in when viewing Enrollment Results, however the element entries are updated with different values. It seems that the deductions are recalculated and show up different values.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process change for an employee that triggers life event.
2. Process life event.
3. Review of FSA amounts in Enrollment Results appear to be correct.
4. Element entry values are incorrect.

Cause

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