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Create Timecard Errors This Person Does Not Have Preferences For The Selected Effective Date (Doc ID 1391678.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Time and Labor - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to open timecard for a person, the following error occurs.

oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-20001: This person does not have preferences for the selected effective date
ORA-06512: at "APPS.HR_UTILITY", line 939
ORA-06512: at "APPS.HXC_PREFERENCE_EVALUATION", line 519
ORA-06512: at "APPS.HXC_PREFERENCE_EVALUATION", line 1282
ORA-06512: at "APPS.HXC_TIMECARD_UTILITIES", line 1290
ORA-06512: at "APPS.HXC_TIMECARD_UTILITIES", line 1418
ORA-06512: at "APPS.HXC_TIMECARD_UTILITIES", line 1563
ORA-06512: at "APPS.HXC_TIMECARD_UTILITIES", line 1632
ORA-06512: at line 2


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Using your Self-Sevice Time Responsibility > Time card entry - errors ORA-20001: This person does not have preferences for the selected effective date

2. using your OTL Application Developer, navigate Preferences : Person. Find person errors APP-HXC-366348: This person does not have preferences for the selected effective date

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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