Getting An Error In Self Registration Process When Clicking Next Button on the Location Page (Doc ID 1392073.1)

Last updated on MARCH 08, 2016

Applies to:

Oracle iReceivables - Version: 12.1.3 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.

Symptoms

Sometimes I am able to get through the entire Self Registration process, then other times I cannot and always receive the following error after clicking on the 'Next' button on the Location screen:

oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-20001:
ORA-06512: at "APPS.APP_EXCEPTION", line 72
ORA-06512: at "APPS.ARI_SELF_REGISTRATION_PKG", line 614
ORA-06512: at line 1

Cause

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