Order Import: Cannot Get Valid Id For - Ship_to_org_id
(Doc ID 1392230.1)
Last updated on JULY 20, 2018
Applies to:Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
When importing Sales Orders from a third party system, orders that fail are sent to the, oe_headers_iface_all, for corrections. A number of Sales Orders fail Order Import and are displayed in the Corrections form with the error, "Cannot get valid ID for - ship_to_org_id". When the Sales Orders are sent to the Interface Table, the SHIP_TO_ORG is set to the Location Number from the Customer Site Use. Also set is the SOLD_TO_ORG_ID, as represented by the CUST_ACCOUNT_ID. If the SITE_USE_ID for that Location is fetched and input on the Corrections form, the order will import.
How can it be determined what is wrong, so that these records can be processed without the User's intervention on the Order Import Corrections form?
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