Debit Memo Not Included On Balance Forward Billing (Doc ID 1393944.1)

Last updated on FEBRUARY 01, 2016

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.


Symptoms

After running the Balance Forward Billing Program, some debit memos are not appearing on the output.

Responsibility:  Receivables Manager
Navigation:  Submit a New Request > Generate Balance Forward Bills

Recently upgraded from 11.5.10.2 to 12.1.1

There are a number of bills that should include debit memos.

Reviewing the AR_CONS_INV_TRX_ALL table for the relevant billing numbers, the debit memo is included. However, when reviewing the AR_CONS_INV_ALL, the debit memo amount is not included in the TOTAL_TRX_AMOUNT column, or any other columns. Therefore, it is not included in the calculation for ENDING_BALANCE.

Cause

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