Debit Memo Not Included On Balance Forward Billing
(Doc ID 1393944.1)
Last updated on JULY 10, 2020
Oracle Receivables - Version 12.1.1 and later Information in this document applies to any platform.
After running the Balance Forward Billing Program, some debit memos are not appearing on the output.
Responsibility: Receivables Manager Navigation: Submit a New Request > Generate Balance Forward Bills
Recently upgraded from 22.214.171.124 to 12.1.1
There are a number of bills that should include debit memos.
Reviewing the AR_CONS_INV_TRX_ALL table for the relevant billing numbers, the debit memo is included. However, when reviewing the AR_CONS_INV_ALL, the debit memo amount is not included in the TOTAL_TRX_AMOUNT column, or any other columns. Therefore, it is not included in the calculation for ENDING_BALANCE.
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