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Tax Calculation using Tax Zone with European countries errors with 1403 (Doc ID 1394483.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Oracle E-Business Tax - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

Tax Calculation using Tax Zone with European countries is not working.

Tax Debug log file shows the following error :

Get_zone(+)
Not Found Zone info in cache... call HZ_GEO_GET_PUB.get_zone
"Returning from HZ_GEO_GET_PUB.get_zone with x_return_status:U x_msg_count:1 x_msg_data:The following SQL error occurred:
ORA-01403: no data found.number of records in x_zone_tbl :0"
"The following SQL error occurred:
ORA-01403: no data found."


Cause

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In this Document
Symptoms
Cause
Solution
References


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