EAM 12.1.3 Upgrade - Asset Transfer Not Working
(Doc ID 1394937.1)
Last updated on FEBRUARY 21, 2019
Applies to:Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.
When moving EAM assets from Org A to Org B, the page shows confirmation "Asset(s) are successfully moved" but it actually still stay at Org A not Org B and in IB there is error following error in Transaction Error Processing form
ERROR: "The source item instance &instance_id, in Subinventory &subinventory_name, for Organization &organization_id in Oracle Install Base does not exist. Please verify"
When reprocess this error it processed successfully but the asset still stay at Org A not moved to Org B as expected.
1. Maintenance Super User Responsibility
2. Navigation: Assets -> Capital -> Move Assets
Move Type: Inter-Org Transfer
Destination Org: &destination_org_name
Destination Sub Inventory: &destination_sub_inventory_name
Include Child Assets: Yes
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