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TeleService - Service HTML: Need To Open Multiple Service Requests At The Same Time (Doc ID 1394950.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Teleservice - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On Find SR, system can not support opening multiple SRs simultaneously.

Steps to Reproduce

1. Open Find Service Request form
2. Search for SRs where result grid displays more than one SR

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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