Getting "You have encountered an unexpected error in match_mtl_txn_for_txn_dtl, with error ORA-01403: no data found." Error when Attempting to Reprocess RMA Receipt Transactions (Doc ID 1396034.1)

Last updated on SEPTEMBER 03, 2015

Applies to:

Oracle Installed Base - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for Relevance 03-SEP-2015***

Executable:CSIRSUBI - Resubmit Interface Process


Symptoms

This datafix has been approved by development for Customer consumption 10-Sep-2012.

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There are multiple RMA Receipt (CSIRMARC) transactions erred in csi_txn_errors table with
the below error message even though <Patch 10624990> is already applied.

ERROR
-----------------------

You have encountered an unexpected error in match_mtl_txn_for_txn_dtl, with error ORA-01403: no data found.
The parameter value (Lot / Serial) for the parameter (Item attributes) is ignored. The transaction details entered do not match the inventory material transaction for one or more of the attributes. Pl. correct it and reprocess the error.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (R) Install Base Admin responsibility
2. (N) Transaction Error Processing form
3. Find multiple transactions failed with the above mentioned error that cannot be successfully reprocessed but failing with the same error.

Cause

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