ENCACN Change Order Approval Implementation Failed When 2 Or More Items Use Item Description In UDA (Doc ID 1396086.1)

Last updated on NOVEMBER 19, 2016

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Oracle Engineering - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem

When putting 2 or more items on a change request for which the Item Description is updated via a UDA (User Defined Attribute) that gets copied into the Item Description using a function, the implementation of the change order fails.
A change order with only one item can be implemented without any issue.

Steps

1. Create change order
2. Add 2 items on the change order
3. Overwrite the "Nokia Name" (UDA) for both items. Do not apply any other change.
4. Submit the change order
5. Approve the change order
6. Change order will run in error with status equals Approval (Implementation Failed)

If only one item line is in the change order, Approval/Implementation is successful.

ENCACN module: Pre-Implementation in ECO implementation program shows below messages

Changes

 

Cause

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