ARXTWMAI Tools Menu Lists Are Incorrect After Open Overview (Doc ID 1396847.1)

Last updated on JANUARY 19, 2012

Applies to:

Oracle Receivables - Version: 12.1.3 to 12.1.3 - Release: 12.1 to 12.1
Information in this document applies to any platform.

Symptoms

In the Transactions form, once the Tools > Overview form is opened, the menu options under Tools menu change.  Instead of Exchange Rate, it shows Call, etc.

Responsibility:  Receivables Manager
Navigation:  Transactions > Transactions
  1. Create a transaction or query a transaction
  2. Click menu bar Tools , you can see the menu names
  3. Click menu bar Tools > Overview
  4. The menu list under Tools changed and the first one named 'call' which user can not understand
  5. Even after close the overview window, the menu remains, and click the 'call,' exchange rate prompt comes out. and the second one 'Create accounting' is missing.

Cause

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