CREDIT MEMOS UNABLE TO CREDIT FULL BALANCE OF INVOICES, SMALL AMOUNTS REMAIN
(Doc ID 1396988.1)
Last updated on JULY 10, 2020
Applies to:
Oracle Receivables - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
Symptoms
Manual credit memos recalculating tax upon completion and potentially getting an overapplication error as a result of the calculation.
Crediting a partially paid invoice, the amounts entered are recalculated on save.
This recalculation is causing the tax amount to be overapplied and therefore, we cannot save the credit memo.
Changes
Cause
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