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CREDIT MEMOS UNABLE TO CREDIT FULL BALANCE OF INVOICES, SMALL AMOUNTS REMAIN (Doc ID 1396988.1)

Last updated on JULY 10, 2020

Applies to:

Oracle Receivables - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

Manual credit memos recalculating tax upon completion and potentially getting an overapplication error as a result of the calculation.

Crediting a partially paid invoice, the amounts entered are recalculated on save. 

This recalculation is causing the tax amount to be overapplied and therefore, we cannot save the credit memo.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 1. Description
 2. Workaround
 3. Resolution
 2. Fixed Files
 3. Recommended Patch(es)
 4. Solution Steps
References

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