Payment Terms Missing At Site Level For BFB after Upgrading From Release 11i to Release 12.1.3
(Doc ID 1397084.1)
Last updated on MAY 24, 2019
Applies to:
Oracle Trading Community - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
- The Transactions Form was giving error messages related to Customers who have Balance Forward Billing enabled.
- These customers were not having profile class defined at the site level.
- In order to use Balance Forward Billing (BFB) in Release 12, you need to have payment term defined at the site level.
- There were no profiles defined at the site level in 11i as you did not need the site level information until you converted to multi-org and upgraded to R12.
- You expect Oracle upgrade script to create the site level profile class for you when converting to multi-org during upgrading to Release 12.
- After running arhmgmul.sql, the salesperson was moved to the site level, but none of the payment terms were moved to the site level.
- Looked at arhmgmul.sql, it only updates data in hz_cust_site_uses_all and hz_cust_accounts table. Payment term information is stored in HZ_CUSTOMER_PROFILES.STANDARD_TERMS
Need to know whether the upgrade script moves the payment term information to the site level or not.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |