Error: ORA-20004: Either the Company Name or External Company ID Are Required
(Doc ID 1398124.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle E-Business Tax - Version 12.1.3 and later
Information in this document applies to any platform.
You are attempting to save a record and receive the following error:
Message returned by tax API ZX_API_PUB.calculate_tax: 1
ORA-20004: Either the Company name or external Company ID are required.
tax engine call returned error
ENTER SET RECURSION MODE
Steps to Reproduce:
Responsibility: Order Management
Navigation: Sales orders, returns
1. Query the order in the Sales order form
2.Book the order and get the error message
Due to this issue, users cannot BOOK orders resulting Into financial loss
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