CSI_API_NOT_TRACKABLE - This Item Is Not Installed Base Trackable... (Doc ID 1398838.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 11.5.10 and later
Information in this document applies to any platform.
***Checked for relevance on 13-Aug-2014***

Symptoms

 

Error Code: CSI_API_NOT_TRACKABLE
Error Text: This item is not Installed Base Trackable. For an item to be IB Trackable, the "Comms_nl_trackable_flag" needs to be set to "Y" for the combination of Inventory item (&INVENTORY_ITEM_ID) and Inventory Master Organization ID(&ORGANIZATION_ID) passed. Please check the item definition.


When attempting to process a Sales Order in Install Base, the following error occurs:

This item is not Installed Base Trackable. For an item to be IB Trackable, the "Comms_nl_trackable_flag" needs to be set to "Y" for the combination of Inventory item (xxxx) and Inventory Master Organization ID(xxxxx) passed. Please check the item definition.

Cause

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