How to address Email Center: Outbox Processor Error: Invalid Addresses
Last updated on SEPTEMBER 02, 2016
Applies to:Oracle Email Center - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 13-Sep-2013***
The Outbox Processor is essentially a queue for outbound emails. Requests to this queue come from auto-acknowledge, auto-routing, and auto-reply. The Outbox Processor records the interaction in
Oracle Customer Interaction History and archives a copy of the outbound email.
Messages that agents initiate are processed in real time and do not use Outbox Processor.
If the following Error is noted in the IEM_OUTBOX_ERRORS Table:
This error can be further investigated and addressed by.
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