Customer Workbench Performance Issue: Customer Search Using Account Number Or Other Fields Is Slow (Doc ID 1399774.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Receivables - Version 12 to 12.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

Customer Search Screen when Input with parameters like Account Number, Description or other fields is very slow and causes Time Out.

Cause

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