11i Payments Not Found in R12 Payment Manager but Found in Payment Workbench (Doc ID 1400653.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payables - Version: 12.1.3 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.

Symptoms

11i upgraded payments cannot be found in Payment Manager>Payments tab.
However the same payments are found in Payment Workbench form.

EXPECTED BEHAVIOR
-----------------------
Upgraded payments to be found in both places.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Search for upgraded payments under Payment Manager>Payments tab and cannot locate.
Search for the same upgraded payments under Payments>Entry>Payments and found them.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms